Local Organisations



Boston Teenage Advice Centre

BTAC is open to anyone aged between 12-25 years who feel they need one or more of the following services /advice on: counselling, safe sex & contraception, drugs, alcohol, diet, fitness, grief, relationships.

Address: Boston Health Clinic, Lincoln Lane, Boston, PE21 8RU

Telephone: 01205 360880

Family Action Boston & South Holland

Family Action has been a leading provider of services to disadvantaged and socially isolated families since its foundation in 1869. We work with over 45,000 children and families a year by providing practical, emotional and financial support through over 100 services based in communities across England

Telephone: 01205 362650

E-mail: Boston@family-action.org.uk


Website: www.family-action.org.uk

Women’s Aid (Boston)

We offer advice and support through encouragement and understanding with a non-judgmental attitude. We provide a confidential service through skilled workers who have a wide range of knowledge and skills. Drop in: Monday – Friday: 10am – 2pm.

Address: 2 Pump Square, Boston, PE21 6QW

Telephone: 01205 311272

Email: admin@bostonwa.co.uk

Website: www.bostonwomensaid.org.uk



Bourne Dad’s Group

A group for dads, stepdads, granddads and male carers. Come along and meet with other Dads, spend quality time with your child and enjoy fun and educational activities. Meet once a month on a Saturday.

Address: Bourne Children’s Centre, Queens Road, Bourne, PE10 9DX

Telephone: 01778 395895

E-mail: bournecc@lincolnshire.gov.uk

Bourne WLDAS (West Lincolnshire Domestic Abuse Service)

Support families to live a life free from violence, improving safety, emotional and economic wellbeing, health, education and enjoyment of life; Improving long term outcomes for adults, children and young people.

Telephone: 01778 395895

E-mail: bournecc@lincolnshire.gov.uk



GAPS (Gainsborough Autism Parent Support Group)

GAPS provides advice, information and support to parents who have children with autism or whose children are being assessed for social communication differences. GAPS also arranges heavily subsidized family activities throughout the year. Meetings held on the first Thursday of the month from 1:00pm to 2:30pm during term times.

Address: Mercer’s Wood Academy, Ropery Road, Gainsborough, Lincolnshire, DN21 2PD

Contact: Kim Basu

Telephone: 07587 171821

Email: kimbasugaps@hotmail.com or gainsboroughgaps@gmail.com

Website: GAPS Facebook



GAIN – Grantham Autistic Information Network

Grantham Autistic Information Network supports parents and carers of children with autism in Grantham and beyond. Coffee Mornings are held between 10am – 12noon on the 3rd Monday of every month in term time (not Bank Holidays) .

Address: Belton Lane Children’s & Community Centre, Off Princess Drive, Gainsborough

Contact: Edward Mayes

Email: mailus@gain-grantham.co.uk

Telephone: 01476 855 070

Grantham (Belton Lane) Dads Group

A Saturday group for dads, stepdads, grandads and male carers. An opportunity to spend quality time with your children, for fun and educational activities.

Telephone: 01476 584640

E-mail: beltonlaneCC@lincolnshire.gov.uk

Grantham (Belton Lane) Dyslexia Action

Literacy support for 7 – 16 yrs. Booking required, please contact 01522 539267.

Telephone: 01476 584640

E-mail: beltonlaneCC@lincolnshire.gov.uk

Grantham (Swingbridge) West Lincolnshire Domestic Abuse Service

Support for families to live a life free from violence, improving safety, emotional and economic wellbeing, health, education and enjoyment of life; Improving long term outcomes for adults, children and young people.

Telephone: 01427 616 219

Email: SwingbridgeChildrensCentre@lincolnshire.gov.uk

Website: www.wldas.org.uk

Grantham Women’s Centre

Grantham Women’s Centre supports women and children who have experienced or are living with domestic violence. We offer one to one emotional and practical support, this is a confidential service and we also have an outreach worker if you can’t get into Grantham.   We can help get young people back into education if they are new to the area having come out of refuge, help them access local services and other useful agencies. We also have summer activities to meet other young people. The child support worker can also visit you in school if this is easier for you (Grantham area). The service is free. We only support women and their children. No males over the age of 16 can access this service.

Opening times; Mon – Thurs, 10am – 3pm, Fri by appointment.

Telephone: 01476 561131




Womens Aid

We offer advice and support through encouragement and understanding with a non judgmental attitude. We provide a confidential service through skilled workers who have a wide range of knowledge and skills. Drop-In: Thursday Only (10am – 12 Noon).

Address: Coubro Chambers, 11 West End, Holbeach, PE12 7LW

Telephone: 01406 493222

Website: www.bostonwomeansaid.org.uk



Acorn Free School

Our aim is to prevent exclusions through highly-experienced teaching for children who struggle in mainstream schools. The school opened in September 2013 providing a unique high-quality alternative education for youngsters aged 11-16, who for a variety of reasons may not be succeeding in a conventional school.

Telephone:01522 822428

E-mail: enquiries@theacornschool.co.uk

Website: www.theacornschool.co.uk

ACTS Trust

ACTS Trust is a Lincoln based community charity, founded by the New Life Church Lincoln in 2007. We are committed to recognising the needs of working with families and individuals across the county many of whom are marginalised and socially disadvantaged.

Telephone: 01522 542166

E-mail: office@alivechurch.org.uk

Website: www.actstrust.org.uk

ADHD Support Group

Lincoln ADHD Support Group provides information, support, understanding and guidance to families and individuals affected by Attention Deficit Hyperactivity Disorder. The group also offers training for any organisation that comes into contact with someone who has ADHD. The service is aimed at anybody who comes into contact with someone who has ADHD. A support line is run. All of the volunteers are parents of children with ADD / ADHD and associated disorders.

Address: 72a Newark Rd, Lincoln, Lincolnshire, LN5 8PY

Telephone: 01522 539939

Email: lincoln.adhd@btconnect.com

Bipolar Support Group Lincoln

Support group for people with Bipolar (all ages). Our Support Groups are free to attend and are open to anyone affected by bipolar, including family, friends and carers. Meets 1st Saturday of every month (except in December when it is held on the 2nd Saturday of the month) 13:00 – 15:00.

Address: 12 Mint Lane, Lincoln, LN1 1UD

Website: www.bipolaruk.org/lincoln-support-group

PAACT (Parents and Autistic Children Together)

We are a group of parents who have children with Autistic Spectrum Disorders. We have formed a support group offering advice, information and support to other parents/carers of children and young people who have also been diagnosed with an Autistic Spectrum Disorder.   Professionals are also welcome to join. PAACT meets twice a month during school term time. We hold an evening meeting (7.30 -9.30pm) on the first Thursday of the month and a day time meeting (10am -12.00) on the third Thursday of the month. Meetings are held at St.Peter and St.Paul’s Parish Centre and generally are informal and parent led.

Address: St Peter and St Paul’s Parish Centre, Skellingthorpe Road, Lincoln, Lincolnshire, LN6 7RB

Contact: Charlotte Owen

Mobile: 07935 222963

Email: paactsupport@hotmail.co.uk

Witham St Hugh’s Autism Group

Group to support parent/carer of children that have/may have autism. Run by the SENCO of Witham St Hugh’s Academy and parents.

Telephone: 01522 869 541

E-mail: WithamStHughsChildrenCentre@lincolnshire.gov.uk

Women’s Aid

Lincoln Women’s Aid – Freephone 24 hour national domestic violence helpline (Run in partnership between Women’s Aid and Refuge).

Tel:   0808 2000 247

Email: helpline@womensaid.org.uk

Telephone: 01522 510041


Opening times: Mon – Fri, 9.30am 4pm

Lincoln Women’s Centre

Outreach, drop in, floating support. Opening times; Mon, Weds , Thurs 10am – 4pm, Tues 2pm –7pm, Fri 10am – 1pm.

Telephone: 01522 576761




LAAFS – Louth Area Autism Family Support Group

LAAFS is a support group dedicated to offering help, information, care and support to parents and carers of children and young people who have been diagnosed with Autistic Spectrum Disorder.

Formed by parents, LAAFS also welcomes professional contributions and pre-diagnosed families.

Meetings are held all year round on the second Saturday of every month from 14:00 – 16:00. LAAFS regularly organise guest speakers to deliver talks on subjects connected to autism. As well as professionals working in the field, individuals on the autistic spectrum also talk about their experience of living with the autism. Informal coffee meetings are held on the last Friday of every month. LAAFS produce a newsletter containing information on forthcoming events, activities and speakers. There is a resource library well stocked with books, DVDs and information leaflets on a wide range of subjects relating to autism, for example including dietary interventions, behaviour management, SEN law and sensory diets. Our resource library is available at the group meetings where members can borrow books/DVDs on a monthly basis. LAAFS organise a variety of activities for children throughout the year, including special activities during school holidays, halloween event, Christmas party and family days out.

Address: Trinity Centre, Eastfield Road, Louth, LN11 8DJ

Contact: Ray Smith

Telephone: 07982 787 823

Email: contact@laafs.org



Scallywags Support Group

Activities are available for the child with disabilities/additional needs and their siblings. The group is warm, friendly and welcoming and enables those there to meet and make friends with others in similar circumstances. Scallywags Support Group is based in Mablethorpe and is for children and young people aged 18 years and under.

Telephone: 01507 479889

E-mail: scallywaglincs@hotmail.co.uk



Girls Friendly Society (GFS) – Skegness

GFS Platform Skegness provides a support service to girls and young women, including young mothers, aged 14 to 25. The project offers courses to help young women improve their confidence and skills in areas such as basic skills, IT, Personal Social & Health Education (PSHE), and parenting. In addition, workers also offer young women one-to-one support and advice around issues such as parenting, debt, housing, domestic violence, substance misuse, relationships and healthy lifestyles.

Staff offer a free crèche to enable young mothers to access our services. As in all GFS projects, staff work in close partnership with other agencies which refer or signpost young women to appropriate services. During the last 13 years, the project has grown to support the needs of the Skegness community.

Contact: Anne Kinnersley

Telephone: 01754 612 424

E-mail: skegness@gfsplatform.org.uk

Website: www.girlsfriendlysociety.org.uk



Womens Aid

We offer advice and support through encouragement and understanding with a non judgmental attitude. We provide a confidential service through skilled workers who have a wide range of knowledge and skills. Drop-In: Tuesday Only (10am – 3pm)

Address:  CAB Offices, SHDC Council, Priory Road, Spalding, PE11 2XE

Telephone: 01775 720400

Website: www.bostonwomensaid.org.uk



Stamford Mental Health Forum

Address: St Marys Medical Centre, Wharf Road, Stamford, PE9 2DH

Tel: 01780 761300

Email: info@stamfordmhforum.org

Website: www.stamfordmhforum.org



Womens Aid

We offer advice and support through encouragement and understanding with a non judgmental attitude. We provide a confidential service through skilled workers who have a wide range of knowledge and skills. Drop-In: last Thursday of the month (1-3pm).

Address: Sutton Bridge Medical Centre, Railway Line, Sutton Bridge

Spalding, PE12 9UZ

Website: www.bostonwomensaid.org.uk

Countywide Organisations


Action for Children

Action for Children is a UK children’s charity committed to helping the most vulnerable and neglected children and young people break through injustice, deprivation and inequality, so they can achieve their full potential. Our Short break services really make a difference to children and young people who have multiple and complex disabilities, as well as Autism Spectrum Conditions and/or sensory impairments and their families. We know from experience that families of disabled children are more likely to experience family breakup, but short breaks can reduce family stress and prevent families from reaching crisis point. Our goal is to ensure that disabled children and young people have the same opportunities in life as their non-disabled peers. Our community and youth groups do just that, by helping children and young people to meet and make new friends whilst enjoying new opportunities and experiences in a safe and caring environment. Our project office is based in the City of Lincoln; however we deliver services all over the county of Lincolnshire. Our community and youth group sessions are held in fixed locations in each district however the buddying service is arranged to be held wherever the support is required. Anyone can make a direct referral to any of our services, by telephoning or e-mailing the office. Once a referral has been allocated to a co-ordinator they will contact the family to gather further information to see how they can meet the child/young persons and family’s needs.

Telephone: 01522 546516

E-mail: disabilitylincolnshire@actionforchildren.org.uk

Website: www.actionforchildren.org.uk

Anti-Bullying Officer

The Anti-Bullying Officer supports young people throughout Lincolnshire, usually through supporting schools or youth groups with training and resources but can also offer individuals help in special circumstances.

Telephone: 01522 555529

Website: www.teeninfolincs.co.uk

Barnardo’s Children and Young People Advocacy and Rights Service

Barnardo’s provides the advocacy and children’s rights services to give a voice to children and young people across, and who are cared for by, Lincolnshire. This service will assist young people to access available services and help to resolve any issues affecting their care.

Telephone: 01529 400479

E-mail: tvl@voiceability.org

Website: www.totalvoicelincolnshire.org

Barnardo’s Leaving Care Service

Working across Lincolnshire, to establish and develop a range of accessible services and support networks, for young people leaving the care system under the provisions of the Children (Leaving Care) Act 2000 and Children Act 1989. Through strategic partnership this service will promote the social inclusion, opportunities and life chances of young people leaving care in Lincolnshire as they move towards independence.

Telephone: 01522 575955

Fax: 01522 546658

Website: www.barnardos.org.uk

BID Services

The Children and Young People Service is an integral part of BID Services’ provision for the communities we serve. The core purpose is supporting the education, personal and social development of children and young people to enable them to reach their full potential and make a successful transition into adult life. We aim to provide consistent and appropriate support to young people whilst effectively addressing their needs such as helping them to make informed choices about their lives without worrying about language or cultural barriers. We currently provide children and young people’s services in Lincolnshire:

Chance to Meet Activities – regular activities for children and young people with all sensory impairments

Parent Forums – Hearing Impairment – run every two months in conjunction with NDCS. These give parents and carers an opportunity to discuss topics relating to their child’s health, education and social care support within Lincolnshire.

Deaf Youth Club – an opportunity for young people to mix with their peers who attend mainstream schools within Lincolnshire.

Information & Advice – advice and signposting into other services. Because of working closely with other families, we can also connect family members together, so first hand experiences with another parent, carer, sibling, aunt, uncle or grandparent can be shared.

Telephone: 01522 848295

Mobile: 07702 939165

Email: support@bidlincs.org.uk

Website: www.bid.org.uk

Carers Connect

The Lincolnshire Carers and Young Carers Partnership (LCYCP) was set up in April 2008 to develop and inclusive approach to working with carers and partners. LCYCP gives carers and partners the opportunity to become involved in making the Lincolnshire Carer’s Strategy a reality and help shape the Carer’s Agenda. The Partnership is made up of a number of different organisations. It supports unpaid carers, partners and commissioners, acting as a voice for carers in Lincolnshire. LCYCP Ltd was established as a Limited company in 2013, which gave independence to the partnership.

Telephone: 01522 696000

Website: www.carersconnect.org.uk

CASY (Counselling and Support for Young People)

CASY is a registered charity created to ensure that the children and young people of Lincolnshire and Nottinghamshire have the best possible emotional and mental health. We do this by providing a free, confidential, counselling service to people aged 6 to 25, from our main office in Newark, through various schools throughout Nottinghamshire and Lincolnshire and in a growing number of community venues.

Telephone: 01636 704 620

E-mail: n.hunter@casy.org.uk

Website: www.casy.org.uk

Disability Lincolnshire

Disability Lincolnshire has a contract with Lincolnshire County Council to provide this service.The aim of the service is to increase the levels of after school provision for children aged 11 to 18 years, who require a short break and or childcare provided in a familiar setting. The service is designed to promote wider access and provision for children and young people in the following priority groups.

Group A – Children and Young People with Autistic Spectrum Disorder (who have severe learning disabilities or behaviour which is challenging) or those children and young people whose behaviour is associated with other impairments such as severe learning disabilities.

Group B – Children and Young People with complex health needs including those with disability and life limiting conditions, and /or those who require palliative care and/or those with associated impairments such as cognitive or sensory impairments and/or have moving /handling needs and/or require special equipment/adaptations.

Children with moderate learning disabilities are able to access these services if availability of places allows, however, children with severe learning/physical disabilities will receive priority admission to these services.

Telephone: 01522 546516

E-mail: Disabilitylincolnshire@actionforchildren.org.uk

Website: www.actionforchildren.org.uk

Facebook: www.facebook.com/DisabilityLincolnshire

Twitter: twitter.com/disabilitylincs

Firesetter Intervention Scheme (FIS)

If you have a child or young person (aged 2 – 17) who is playing with fire or has an unhealthy fascination with fire, you can refer them to the Fire Setters Intervention Scheme (FIS), where we will:

  • Undertake at least two visits in your home with two staff each time
  • Undertake a Free Home Fire Safety Check on the first visit to make sure that your house is as safe as possible, with advice / recommendations given.
  • Use age appropriate educational resources to gain a change of understanding and knowledge and hopefully actions.
  • Show the child or young person in an age appropriate way, what could happen if they play with fire.
  • Make sure that all family members know how to respond to a fire situation and reduce the possibilities of a fire.

Telephone: 01522 582232

E-mail: firesetting@lincoln.fire-uk.org

Website: www.lincolnshire.gov.uk/lincolnshire-fire-and-rescue/

Home Start Lincolnshire

Home-Start Lincolnshire are here to help! If you are a family with young children in need of a helping hand – we’ve got a trained volunteer who will offer friendship, emotional and practical support through weekly home visits for as long as is needed – just give us a call and get that extra support when you need it most. We can help:

  • Parents with several young children, including multiple births
  • Parents who are new to the area or are feeling isolated
  • Mums with post natal illness or mental health issues
  • Families coping with domestic abuse
  • Families coping with illness or disabilities
  • Or parents who are simply feeling overwhelmed and exhausted

Telephone; 01507 308030

Website: www.homestartlincolnshire.co.uk

Email: enquiries@homestartlincolnshire.co.uk

Lincolnshire Autistic Society

The LAS was formed in 1977. It has grown considerably and is a mixture of people with autism, parents, carers, family members and professionals. At the same time local parent support groups have sprung up to address the needs in particular areas of Lincolnshire. The LAS works in partnership with the National Autistic Society and with all the statutory, voluntary and private agencies within the county to raise awareness of autism, provide information and training and encourage and promote the development of resources for people with autism and their carers. Details of events and parent support groups can also be obtained from the Secretary.

Address: 21 Mill Lane, Donnington, Spalding, Lincolnshire, PE11 4TL

Contact: Janet Corcoran

Telephone: 01775 821213

Email: enquiries@lincolnshireautisticsociety.org.uk

Website: www.lincolnshireautisticsociety.org.uk

Lincolnshire Centre for Grief and Loss

Our ‘Grief, Loss & Children’ Project funded by The Children’s Fund Lincolnshire is dedicated to offering counselling to children & young people, aged 8-16 years, within the communities of Lincolnshire. Referrals are accepted from GP surgeries, Social Services, Schools, Voluntary Organisations etc. Parental and self-referrals are also accepted if the family or prospective client does not have prior attachment to an appropriate referring agency. Our adult service is dedicated to offering counselling to any person aged 17 years and over, within the communities of Lincolnshire

Address: 19 Carlton Mews, The Carlton Centre, Lincoln, LN2 4FJ

Telephone: 01522 546168

Email: email@lcgl.org.uk

Website: www.lcgl.org.uk

Lincolnshire Counselling and Mediation Service (LCMS)

Lincolnshire Counselling and Mediation Service, formally Lincolnshire Counselling, is a not-for-profit organisation that has been providing Counselling services to the people of Lincoln since 1996. At Lincolnshire Counselling & Mediation we aim to assist individuals in coming to terms with their situation, enabling them to seek their own solutions, by implementing and practicing decision making processes and uncovering internal strengths.

Address: 15 Beaumont Fee, Lincoln, LN1 1UH

Telephone: 01522 535555

E-mail: info@lincolnshirecounselling.org

Website: www.lcms.org.uk

Lincolnshire Young Carers

Lincolnshire Young Carers is a service designed to help and support children and young people up to the age of 18 years who are helping to care for someone at home. That person may be a parent, brother or sister, grandparent or any other relative. Young carers are valued within Lincolnshire, but we recognise that it is not always easy being a young carer. The Young Carers Service understands the challenges young carers may face at home, at school, or within college or employment. We offer a comprehensive service which will give young carers someone who will assess their needs, provide information, and make sure the right support is provided. There may also be the opportunity for attending a group or an activity, and the chance to meet up with other young carers. Anyone can refer to our service : families can self refer or a professional such as a teacher, school nurse, or social worker can refer for you.

Address: 1st Floor Business Support Office, Municipal Buildings, West Street, Boston, PE21 8QR

Telephone01522 553275

E-mail: youngcarers@lincolnshire.gov.uk

Lincolnshire Youth Association

The Lincolnshire Youth Association is the County and Sub-Regional partner of UK Youth YDA (The Youth Development Association) and the National Association of Boys and Girls Clubs and a supportive member of Lincolnshire Council for Voluntary Youth Services – LCVYS. The YDA, Lincolnshire Youth Association is a not-for-profit organisation working to enable young people and organisations to participate, develop and achieve. We aim to do this by offering a variety of activities that will engage and empower young people and by capacity building the organisations that work with them. We are the successor to The Lincolnshire Association of Youth Clubs and support the development of Youth Clubs in the County. We also support a network of voluntary youth organisations in their work with children and young people and work with European partners and regional and county associations in other countries and parts of the United Kingdom on a variety of projects.

Address: YDA Chambers, 1A Beaumont Fee, Lincoln, Lincolnshire, LN1 1UU

Telephone: 0871 288 6935

Email: youthwork@msn.com



Website: www.lincolsnhireyouthassociation.co.uk


Children and young people’s counselling, ages 5 – 19. Counsellors are specially trained to work with children and young people and will provide a safe place to talk through what is happening. Counselling is confidential. Centres in Lincoln, Boston, Grantham, Sleaford, Spalding, Spilsby, Mablethorpe, Skegness, Louth, Grimsby, Scunthorpe and Gainsborough.

Telephone: 0845 1664110

Email: enquiries@relate-lincs.org.uk

Website: www.relate-lincs.org.uk

Total Voice Lincolnshire

Our Children’s Service offers an independent voice to children and young people, to assist them in resolving issues relating to their welfare, care and circumstances. The service actively represents children and young people involved in child protection conferences on an opt-out basis.

We provide visiting advocacy support at:

  • Strut House
  • Eastgate
  • Haven Cottage
  • 33 Northholme
  • The Beacon
  • Albion Street

Children and Young People’s Advocacy in Lincolnshire is provided by Barnardo’s, part of the Total Voice Partnership.

Address: Total Voice Lincolnshire, Lincs2Advice, 5 Mill House, Carre Street, Sleaford, NG34 7TW

Telephone: 01529 400479

Text: 07860 018887

Email: TVL@voiceability.org

Website: www.totalvoicelincolnshire.org

National Organisations


Action for Blind

Action for Blind People is a national charity which provides help and support to blind and partially sighted people of all ages. If you are losing your sight or caring for someone with sight loss, there is someone to talk to.

Telephone: 07748 657462

E-mail: holly.eggboro@actionforblindpeople.org.uk

Website: www.actionforblindpeople.org.uk


The National Attention Deficit Disorder Information and Support Service (ADDISS) provides information, support and training for parents, professionals and persons who have Attention Deficit Hyperactivity Disorder (ADHD). Telephone support, information packs, books and videos are available, as well as conferences and training.

Telephone: 020 8952 2800

E-mail: info@addiss.co.uk

Website: www.addiss.co.uk


Afasic supports parents and represents children and young people with speech, language and communication needs (SLCN). You can ring our parent’s helpline during our opening hours.

Telephone: 0300 666 9410 (Parent helpline)

E-mail: info@afasic.org.uk

Website: www.afasic.co.uk


AFRUCA – Africans Unite Against Child Abuse promotes the welfare of African children in the UK. AFRUCA works within the UK African community to raise awareness of the issue of child abuse and exploitation and the impact on victims. We work to support children, young people and African families in crisis or at the point of breakdown through effective early intervention services. Our therapeutic service provides a confidential space to explore thoughts, feelings, beliefs and experiences through one-to-one, psycho-educational groups or group therapy, to those who have been affected by abuse including trafficking and FGM.

Telephone: 0207 704 2261

E-mail: info@afruca.org

Website: www.afruca.org

Aid For Children with Tracheostomies (ACT)

ACT offers support and advice to families and professionals involved in the care of children with a tracheostomy.

Telephone: 01823 698398

E-mail: support@actfortrachykids.com

Website: www.actfortrachykids.com

Al-anon and Alateen

Someone else’s drinking can affect your life – be it a relative or friend, male or female. We believe alcoholism affects the whole family, not just the drinker. We are an international organisation with over 800 support groups in the UK and Republic of Ireland.

Telephone: 020 7403 0888 (confidential helpline) 10am-10pm every day

E-mail: enquiries@al-anonuk.org.uk

Website: www.al-anon.org.uk

Anti-bullying Alliance

The Anti-Bullying Alliance (ABA) is a unique coalition of organisations and individuals, who work together to stop bullying and create safer environments in which children and young people can live, grow, play and learn. ABA is hosted by the National Children’s Bureau and is part of the NCB Education and Equalities Team. We welcome membership from any organisation or individual that supports this vision. ABA also supports a free network of thousands of schools and colleges. The ABA has three main areas of work:

– Supporting learning and sharing best practice through membership;

– Raising awareness of bullying through Anti-Bullying Week and other coordinated, shared campaigns;

– Delivering programme work at a national and local level to help stop bullying and bring lasting change to children’s lives;

– Offering services such as consultancy and training to help stop bullying wherever and whenever it happens.

ABA defines bullying as the repetitive, intentional hurting of one person or group by another person or group, where the relationship involves an imbalance of power. Bullying can be physical, verbal or psychological. It can happen face-to-face or through cyberspace.

We provide expertise in relation to all forms of bullying between children and young people. We have experience in working with a vast range of clients including the government, youth charities, journalists, documentary makers, public services, schools and colleges, children’s homes, young offender institutes and businesses. If an expert member of our team is unable to assist – we can certainly put you in touch with someone who can.

Address: Anti-Bullying Alliance, National Children’s Bureau, 8 Wakley Street, London, EC1V 7QE, UK.

Website: www.anti-bullyingalliance.org.uk

Email: aba@ncb.org.uk

If you are a child or young person who is worried about bullying then contact ChildLine at any time 0800 1111 – calls are free and confidential.

The Batten Disease Family Association

The Batten Disease Family Association (BDFA) is a national charity which aims to support families, raise awareness and facilitate research into the group of devastating neurodegenerative diseases commonly known as Batten Disease.

Telephone: 0800 046 9832

E-mail: support@bdfa-uk.org.uk

Website: www.bdfa-uk.org.uk

Blind Children UK

Blind Children UK, formerly National Blind Children’s Society (NBCS), is the leading charity for children and young people with sight loss.

We help children and their families tackle the challenges of young sight loss so that they can enjoy their childhood and realise their potential as adults.

We believe that no child should feel isolated and afraid or be deprived of a full life just because they can’t see. We help children and young adults with sight loss to be all they can be, and to live as independently as possible.

There are around 30,000 children and young people in the UK who have a vision impairment.

Blind Children UK is here to give them the skills, confidence and support they need.

The services we deliver support children – and their families, too – right from birth through to young adulthood. These include practical and emotional support, information and advice and mobility and life skills training. We also provide access to grants for technology and equipment and produce large print books.

Our aim is to enable the whole family live life to the full, so we also give parents tools they can use to help their children reach educational and recreational goals.

Telephone: 0800 781 1444 (helpline)

E-mail: services@blindchildrenuk.org

Website:  www.blindchildrenuk.org

Caspari Foundation

Sometimes, through no fault of their own, children and young people can find their emotions get in the way of developing and learning. We believe that all children who need help with development and learning should have access to affordable and appropriate support for their needs. We work towards this aim by supporting children with emotional, learning and behavioural difficulties to succeed in school. We are an independent charity with a track record of providing services that make a real difference to the children, young people and families we work with.

Caspari Foundation helps children and young people explore and make sense of events they find difficult to deal with. We do this by providing:

  • educational psychotherapy for children and young people
  • support for families and schools

If you think we might be able to help you or someone you know, or you would like to know more about any aspect of our work, please get in touch.

Address: Finspace, 225-229 Seven Sisters Road, London ,N4 2DA

Telephone: 020 7527 5161

Email: admin@caspari.org.uk

Website: www.caspari.org.uk

Catch 22

Catch22 is a national charity that works with young people who find themselves in difficult situations.

Telephone: 020 7336 4800

Website: www.catch-22.org.uk

Child Bereavement UK

Child Bereavement UK supports families and educates professionals when a baby or child dies or is dying, or when a child is facing bereavement.

Telephone: 0800 02 888 40

E-mail: enquiries@childbereavementuk.org

Website:  www.childbereavementuk.org


ChildLine is the UK’s free, 24-hour helpline for children and young people in trouble or danger. If you want to talk to someone, call ChildLine free on 0800 3895272 or 0800 1111. The lines can be busy so please keep trying. Registered charity no.1003758.

Telephone:  ChildLine: 0800 1111/Text phone: 0800 400 222

Alternative:  Admin: 020 76503200

E-mail: reception@childline.org.uk

Website: www.childline.org.uk

Children’s Links

Our vision of the future is a world where all children, young people and families are valued and where their potential is maximised. As a national charity we contribute nationally and internationally to work improving the lives of children and young people. We deliver a number of locally based projects.

Telephone: 0845 373 0645

Website: www.childrenslinks.org.uk

The Children’s Society

The Children’s Society is a national charity that runs local projects, helping children and young people when they are at their most vulnerable, and have nowhere left to turn. We also campaign for changes to laws affecting children and young people, to stop the mistakes of the past being repeated in the future.

We run services around the country for young people who are desperately in need of mental health support. Services include therapeutic support, befriending, counselling or advice. We are leading the way in developing programmes to identify and support children living in families where parents are affected by drugs or alcohol misuse. We support children and young people intensively to cope with the trauma of sexual exploitation. We ensure that children in care or in the child protection system have a say in important decisions that are made about their lives. We run children’s centres throughout England that support the needs of children under five and their parents or carers. We support more than 166,000 young carers across the country.

Telephone:   0300 303 7000

Email: supportercare@childrenssociety.org.uk

Website: www.childrenssociety.rog.uk

Children with Cancer UK

Children with Cancer UK is the leading national children’s charity dedicated to the fight against childhood cancer. The charity aims to determine the causes, find cures and provide care for children with cancer.

Telephone: 02074 040808

E-mail: info@childrenwithcancer.org.uk

Website: www.childrenwithcancer.org.uk

CLIC Sargent

CLIC Sargent is the UK’s leading cancer charity for children and young people, and their families. They provide clinical, practical and emotional support to help them cope with cancer and get the most out of life.

Telephone: 03003 300803

E-mail: info@clicsargent.org.uk

Website: www.clicsargent.org.uk

Contact a Family

A charity for families of disabled children including a helpline for information or advice on any aspect of caring for a disabled child, including full benefits checks.

Helpline: 0808 808 3555 (Monday to Friday, 9.30am to 5pm)

E-mail: helpline@cafamily.org.uk

Website: www.cafamily.org.uk

Coram Children’s Legal Centre

Coram Children’s Legal Centre is the UK’s leading children’s legal charity. We are committed to promoting children’s rights in the UK and worldwide. We provide free legal information, advice and representation to children, young people, their families, carers and professionals, as well as training and consultancy, including:

  • A free national helpline staffed by specially trained professionals called advocates
  • A network of independent advocates in the community who can meet with children and young people face-to-face to discuss their problems and ways they can be resolved
  • Independent advocates who provide a regular visiting service in the community to children and young people in specialist residential settings (including mental health units)
  • Specialist and accessible support for children and young people who don’t speak English, have poor mental health or who have a disability or profound communication needs
  • An Independent Person or Investigating Officer to ensure a child’s rights are upheld in the complaints process and at Secure Accommodation Reviews (when decisions are taken about whether to keep a young person in secure care for their own welfare)
  • An Independent Visitor to become a reliable friend for children who don’t have regular family contact
  • Training, consultancy and specialist information to promote good practice and develop opportunities for children and young people to feed into the process of affecting change

Telephone: 0808 802 0008 (Child Law Advice Line: Mon-Fri 8am-8pm)

0207 636 8505 (Migrant Children’s Project Advice Line: Tues-Thurs 10am-6pm)

0845 345 4345 (Civil Legal Advice Education Law Line for those eligible for Legal Aid: Mon-Fri 9am-8pm & Sat 9am-12.30pm)

E-mail: info@coramclc.org.uk

Website: www.corumvoice.org.uk

Council for Disabled Children

We work collaboratively, from policy into practice, to ensure the best outcomes for children and young people. The Council for Disabled Children (CDC) is the umbrella body for the disabled children’s sector in England, with links to other UK nations. We are the only national body that brings together the diverse range of organisations that work with and for disabled children.

Telephone: 0207 843 1900

E-mail: cdc@ncb.org.uk

Website: www.councilfordisabledchildren.org


Providing respite breaks, specialist equipment and support to families for children with disabilities.

Telephone: 0300 124 0122

email: info@crackerjacks.org.uk

Website: www.crackerjacks.org.uk


Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people. Cruse offers face-to-face, telephone, email and website support. We have a Freephone national helpline and local services, and a website (hopeagain.org.uk) specifically for children and young people. Our services are provided by our network of 5,000 trained volunteers and are confidential and free. Cruse also provides training and consultancy for external organisations and for those who may encounter bereaved people in the course of their work.

Telephone: 8444 779400

Helpline: 0808 808 1677 (Monday-Friday 9.30-5pm , excluding bank holidays, with extended hours on Tuesday, Wednesday and Thursday evenings until 8pm).

E-mail: helpline@cruse.org.uk

Website: www.cruse.org.uk

Cystic Fibrosis Trust

Cystic fibrosis is a life-shortening inherited disease, affecting over 10,000 people in the UK. It is a genetic condition and most cases in the UK are now diagnosed soon after birth. Cystic fibrosis is an inherited disease caused by a single defective gene. As a result, the internal organs, especially the lungs and digestive system, become clogged with thick sticky mucus resulting in chronic infections and inflammation in the lungs and difficulty digesting food.

Telephone: 0300 373 1000 (Helpline Monday to Friday 9am-5pm) or 0208 464 7211 (main office number)

E-mail: enquiries@cysticfibrosis.org.uk

Website: www.cysticfibrosis.org.uk


DEBRA is the national charity working on behalf of people in the UK with the genetic skin blistering condition Epidermolysis Bullosa (EB).

Telephone: 01344 771961

E-mail: debra@debra.org.uk

Website: www.debra.org.uk

Diabetes UK

Dealing with diabetes can be daunting, whether you’re newly diagnosed, an old hand, or even if it’s someone you know who has the condition. You may be looking for information, advice, or just a bit of a chat.

Telephone: 0843 353 8600 (Peer Support Helpline, Sun – Fri 6pm – 9pm)

Care in School Helpline: 0345 123 2399 (Mon-Fri 9am-7pm)

E-mail: info@diabetes.org.uk

Website: www.diabetes.org.uk

Down’s Syndrome Association

Our aim: To create the conditions that all people with Down’s syndrome need to live full and rewarding lives. Our mission: Helping people with Down’s syndrome to live full and rewarding lives. Who we are: We are the only organisation in this country focusing solely on all aspects of living successfully with Down’s syndrome. Our organisation is divided into various teams, including:

  • Information – run the helpline; provide information about all aspects of living with Down’s syndrome including specialist advisers on benefits, education, health and social care; advise new parents or anyone with questions; promote and facilitate information exchange between members through various groups; advise on employment for people with Down’s syndrome
  • Fundraising – responsible for raising money for the association through events, sponsorship and trusts
  • Communications – give key messages to the media, public and professionals; influence policy making; responsible for external publications
  • Training – provide training throughout the UK for members, professionals and carers
  • Membership – responsible for all administration surrounding new members, existing members and affiliated groups.

Telephone: 0333 1212 300

E-mail: info@downs-syndrome.org.uk

Website: www.downs-syndrome.org.uk

Epilepsy Action

Epilepsy Action is the UK’s leading epilepsy organisation and exists to improve the lives of everyone affected by the condition. Epilepsy can affect anyone at any age and from any walk of life, and globally over 50 million people have the condition.

Telephone: 0808 800 5050

E-mail: epilepsy@epilepsy.org.uk

Websites: www.epilepsy.org.uk



Family Action

Family Action’s Children & Families Services work with children, young people, parents, carers and the wider family network to ensure the family is able to realise its full potential. Working holistically across the extended family is fundamental to Family Action’s approach and we strive to support stable, positive family networks in which all family members are able to thrive. Our work supports families when they face complex needs and challenges -including domestic abuse, substance misuse and mental health issues – and it ranges from intensive family support, specialist therapeutic work, conflict management and relationship support, and advice and wellbeing services.

Telephone: 020 7254 6251

Email: info@family-action.org.uk

Website: www.family-action.org.uk

Families Need Fathers

FNF is a charity chiefly concerned with the problems of maintaining a child’s relationship with both parents during and after family breakdown. We offer information, advice and support services to help parents to achieve a positive outcome for their children.

Telephone: 0300 0300 363 (helpline, Mon – Sun 7am – midnight)

E-mail: fnf@fnf.org.uk

Website: www.fnf.org.uk

Family Fund

Family Fund is the UK’s largest charity providing grants for families raising disabled or seriously ill children and young people. We believe that all families raising disabled and seriously ill children and young people should have the same opportunities as others. Beginning with the most vulnerable, those on low incomes, and considering all conditions against our disability criteria, we aim to make a difference to outcomes for children and young people with disabilities or serious illnesses and the lives of the families raising them across the UK. We provide grants for a wide range of items, such as washing machines, sensory toys, family breaks, bedding, tablets, furniture, outdoor play equipment, clothing and computers. It can be a struggle financially, emotionally and physically for families raising a disabled or seriously ill child, and these grants help break down many of the barriers families face, improving their quality of life and easing the additional daily pressures.

Telephone: 01904 621115

E-mail: info@familyfund.org.uk

Website: www.familyfund.org.uk

Family Lives

Family Lives works around the clock, transforming the lives of families, supporting parents and making happier relationships, happier families and a stronger society. Our experience enables us to help families with any problem or challenge that they face. Our trained family support workers, both paid and volunteer, offer all family members immediate and on-going help on the phone, online or in local communities. If you would like support and advice, you can talk to one of our Family Support Workers through Live Chat, email us or call our confidential helpline (previously known as Parentline) for information, advice, guidance and support on any aspect of parenting and family life, including bullying. You can contact us about any family issue, big or small.

Telephone: 0808 800 2222 (free confidential helpline 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday) or 0207 553 3080 (main switchboard)

Website: www.familylives.org.uk


Confidential helpline for anyone concerned about drugs. If you want to talk, you can call FRANK.

Telephone: 0300 123 6600 24 hours a day, 365 days a year.

Textphone: 0300 1231099

Text: 82111

Live chat 2pm – 6pm

Website: www.talktofrank.com


We provide expert advice, practical support and campaign for single parents. Our factsheets give you practical advice on issues such as money, work and family. If you can’t find what you’re looking for our helpline advisers are only a free phone call away.

Telephone: 0808 802 0925 (helpline, Monday 10am – 6pm, Tuesday, Thursday and Friday 10am – 4pm and Wednesday 10am – 1pm & 5pm – 7pm)

Website: www.gingerbread.org.uk

Grandparents Plus

A national charity (England and Wales) which champions the vital role of grandparents and the wider family in children’s lives – especially when they take on the caring role in difficult family circumstances and when they have lost contact with children. Are you a grandparent raising your grandchild, or another family member bringing up a child who is not your own? Are you thinking about taking on the care of a relative’s or friend’s child in the future?

Telephone: 0300 123 7015 (helpline, Mon-Fri 10am-3pm)

E-mail: advice@grandparentsplus.org.uk

Website: www.grandparentsplus.org.uk


For thousands of years, meditators have claimed many benefits for their practice. Our experience, and that of Headspace members, suggests that regular mindfulness practice, through meditation, is an effective treatment for stress, worry, lack of focus, relationship problems, addictions and more. It leads to peace of mind and wellbeing, greater focus and creativity and better relationships.

Website: www.headspace.com

The Hideout

A website created by Women’s Aid to help children and young people to understand domestic abuse, and how to take positive action if it’s happening to them.

Website: www.thehideout.org.uk


Confidential support and advice service for young people under the age of 35 who may be having thoughts of suicide and anyone concerned a young person may be having thoughts of suicide. A HOPELineUK advisor will hear about the things that are happening in your life that are contributing to your thoughts of suicide and provide advice about how you can cope with your thoughts of suicide, or where you can access help. You can also speak to our HOPELineUK advisors to get advice about how to start a conversation about suicide with someone you are concerned about, and how to best support them.

Telephone: 0800 068 41 41 (10am – 5pm & 7pm – 10pm, Weekends 2pm – 5pm)

Text: 07786209697

Email: pat@papyrus-uk.org

Website: www.papyrus-uk.org

Hope Support

We’re a registered UK charity set up in 2009. We support young people when a close family member is diagnosed with a life-threatening illness, such as cancer. Wherever you live, Hope can support you if you’re aged 11+ and a close family member is diagnosed with a life-threatening illness.

Address: Hope Support Services, Unit 8C, Alton Business Park, Alton Road, Ross on Wye, HR9 5BP

Telephone: 01989 566317

Email: help@hopesupportservices.org.uk

Website: www.hopesupport.org.uk


I CAN is the children’s communication charity. We are experts in helping children develop the speech, language and communication skills they need to thrive in a 21st century world. Our vision is a world where all children have the communication skills they need to fulfil their potential.

Telephone: 0845 225 4073 (information)

0845 225 4071 (switchboard)

020 7843 2544 (call to arrange a free phone call from a speech and language therapist)

Email: help@ican.org.uk

Website: www.ican.org.uk

Independent Parental Special Education Advice

IPSEA is a national charity providing free legally based advice to families who have children with special educational needs. IPSEA is a volunteer-based organisation and many of the volunteers providing telephone advice and tribunal support are themselves parents of children with special educational needs. Our Advice Line gives free and independent legally based SEN advice. Our Tribunal Helpline gives free and independent legally based advice about appeals to the Special Educational Needs and Disability Tribunal.

Telephone: 0800 018 4016 (Advice Line number)

Tribunal Help Line: 0845 602 9579

Website: www.ipsea.org.uk

Inspirited Minds

Inspirited Minds was founded in 2013; and is a UK based, registered charity. We aim to aid people who suffer from psychological illnesses via supporting them in a professional and confidential manner. Although Inspirited Minds work predominantly with people from an Islamic faith, this is not exclusive. We do not disregard any persons of differing backgrounds. Inspirited Minds initiated due to the findings that there was limited help available for Muslim sufferers, specifically. From our research, we found that many people found it difficult to seek help as they felt they will not be understood by someone who doesn’t understand their faith or culture. Thus people chose to remain quiet. We are here to change this and cater for this need.

Website: www.inspiritedminds.org.uk

Kids Health (US organisation)

If you’re looking for information you can trust about kids and teens that’s free of “doctor speak,” you’ve come to the right place. KidsHealth is the most-visited site on the Web for information about health, behaviour, and development from before birth through the teen years. One of the things that make KidsHealth special is that it’s really four sites in one: with sections for parents, for kids, for teens, and for educators. KidsHealth is more than just the facts about health. As part of The Nemours Foundation’s Centre for Children’s Health Media, KidsHealth also provides families with perspective, advice, and comfort about a wide range of physical, emotional, and behavioural issues that affect children and teens. To do this, our editorial staff communicates complex medical information in language that readers can understand and use. And all KidsHealth articles, animations, games, and other content go through a rigorous medical review by paediatricians and other medical experts. Ongoing, scheduled medical reviews ensure that the information is as up-to-date as possible.

Website: www.kidshealth.org

Kids Mental Health

Information website.

Website: www.kidsmentalhealth.org


Free, anonymous, confidential online counselling for young people

Website: www.kooth.com


Self-injury guidance network and support. LifeSIGNS is the user-led small charity creating understanding about self-injury. Founded in 2002, we’re now in our second decade and it’s our continuing mission to guide people who hurt themselves towards new ways of coping, when they’re ready for the journey.

Website: www.lifesigns.org.uk

Mentor UK

Our approach to preventing the misuse of alcohol and drugs is rooted in building young people’s resilience, helping them develop the life skills they need in order to negotiate challenging situations.

We provide children and young people with age-appropriate knowledge and skills coupled with positive health values to help them build the self-confidence to make their own decisions.   Our work is based on the best international scientific evidence, helping to create a future generation of resilient young people equipped to thrive in the modern world.

Address: CAN-Mezzanine, 49-51 East Road, London N1 6AH

Telephone: 020 7553 9920

Email: admin@mentoruk.org

Website: www.mentoruk.org.uk


MindEd is a free educational resource on children and young people’s mental health for all adults. MindEd is suitable for all adults working with, or caring for, infants, children or teenagers; all the information provided is quality assured by experts, useful, and easy to understand. We aim to give adults who care for, or work with, young people the knowledge to support their wellbeing, the understanding to identify a child at risk of a mental health condition and the confidence to act on their concern and, if needed, signpost to services that can help.

Email: minded@rcpch.ac.uk

Website: www.minded.org.uk

The Mix

Essential support for under 25’s. Information, resources, support, apps and tools, discussion forums.

Telephone: 0808 8084994

Website: www.themix.org.uk


We have produced and collated information and resources relevant to various common psychological problems. If the mood takes you, why not check out our resources, browse the self-help guides and visit recommended websites. Includes a section for children and young people.

Website: www.moodcafe.co.uk


Information and advice for those experiencing troublesome thoughts and feelings.

Website: www.moodjuice.scot.nhs.uk


App for young people in care and care leavers. MOMO is an award-winning app that helps young people express their views more clearly, get more involved in meetings and make better decisions with their social care team. It can be used on a normal computer, as well as iPhones and Android devices.   For young people it’s like having an advocate in your pocket.

Website: www.mindofmyown.org.uk

Muslim Youth Helpline

MYH is a national award winning charity that provides free and confidential faith and culturally sensitive support services targeted at vulnerable young people in the UK. MYH was founded in August 2001 by young people to respond to the social problems endured by Muslim youth in the UK.

Our core service is a free and confidential Helpline, available nationally via the telephone, email, live chat text and letters. The service uses male and female volunteers trained in basic counselling skills to respond to client enquiries on any issue. MYH puts young people at the heart of its services and actively recruits young people from the Muslim community to be at the forefront of service delivery. The majority of our Helpline workers are under the age of 28 years and are drawn from across the ethnically diverse Muslim communities of the UK. By providing safe spaces in which we listen, we are breaking the taboos of silence that prevent young Muslims from talking about their problems which makes them more acute. Young people from all backgrounds contact the Helpline and we never turn anyone away. MYH does not propagate any religious or political beliefs and seeks only to provide relief to and improve the social condition of vulnerable young people in the UK.

Helpline & Internet Chat Hours – Mon-Fri, 6pm-12am & Sat-Sun, 12pm-12am

Phone: 0808 808 2008 (Helpline)

Text: 07860 022 811

Website: www.myh.org.uk


Helpline: 0808 800 5000 (help for adults concerned about a child)

ChildLine: 0800 1111 (help for children and young people)

Website: www.nspcc.org.uk

Prince’s Trust

We believe that every young person should have the chance to succeed. So, we help 9 to 30 year-olds who are unemployed or struggling at school to transform their lives. Many of the young people we help are in, or leaving, care, facing issues such as homelessness or mental health problems, or have been in trouble with the law. Our free programmes give young people the practical and financial support they need to stabilise their lives. We help them develop key skills while boosting their confidence and motivation.

Telephone: 0800 842 842.

Website: www.princes-trust.org.uk

Respect Yourself

The key aim of the organisation is to ensure that young people can fulfil their potential as individuals. Our aim is to provide information and support to young people aged between 13 and 25. This support and assistance is in the form of a daily message, backed up with further detailed information on the website. Our chief aims are to fill those gaps that naturally exist with young people and also to provide assistance in the form of moral and motivational support at critical times. The topics cover what is experienced through life – bullying, finance, sexual health, the law and cultivating positive mental habits. Armed with this information we hope to assist in making the right choices and improving quality of life.

Email: info@respectyourself.org.uk

Website: www.respectyourself.org.uk

Runaway Helpline

Runaway Helpline is here if you are thinking about running away, if you have already run away, or if you have been away and come back. You can also contact us if you are worried that someone else is going to run away or if they are being treated badly or abused. Runaway Helpline has been supporting young people for many years and is run by the UK charity Missing People. Our staff and volunteers are trained professionals who want to help you through anything you are finding tough.

You can call or text us, for free, 24 hours a day. You can also email us – it’s all confidential.

Telephone: 116 000 (Freephone)

Textfree: 116 000

Email: 116000@runawayhelpline.org.uk

Website: www.runawayhelpline.org.uk


Talk to us any time you like, in your own way, and off the record – about whatever’s getting to you. We listen to you and help you talk through your concerns, worries and troubles. You don’t have to be suicidal to call. If you’re under 18 all information stays completely between us, no matter how old you are. Samaritans’ primary responsibility is to you, not your parents or guardian.

Address: Freepost RSRB-KKBY-CYJK, PO Box 9090, STIRLING, FK8 2SA

Telephone: 0845 7909090

Helpline: 116 123 (call free 24 hours a day, 365 days a year, from any phone – this number is FREE to call).

Email: jo@samaritans.org

Website: www.samaritans.org


Provides support, information and advice to disabled people, including young people with a physical impairment, learning disability or any other condition, and their families. For free, independent and impartial emotional support or disability advice, contact Scope’s free helpline, 9am – 5pm weekdays, excluding bank holidays.

Telephone: 020 7619 7100

Helpline: 0808 8003333

Email: helpline@scope.org.uk

Website: www.scope.org.uk

Scotty’s Little Soldiers

Scotty’s Little Soldiers aims to provide relief from the affects of bereavement to young people up to and including the age of 18 years who have suffered the loss of a parent serving with the British Armed Forces. The charity provides the children with support and guidance throughout their childhood and offers a respite, however brief, from the daily ups and downs of coping with the loss of a parent. Support is available to families from the British Army, Royal Navy or RAF and is not limited to those killed in action. Children who have lost a parent through illness or accident are also eligible as long as their parent was a serving member of the British Forces at the time of their death, or was medically discharged due to a condition which eventually led to their death.   Three types of assistance are available:

Smiles – Focuses on helping the children to realise that it is OK to have fun and smile again following the loss of a parent. Activities within the Smiles programme include Scotty Breaks at one of the amazing Scotty Lodges (with all travel costs included and money towards food/activities), the amazing group Christmas Party, gifts at Christmas and Birthdays, family meal vouchers for Remembrance Day, gift voucher at the anniversary of their parents death, special experiences (e.g. meeting their favourite idol or a mascot at a football match).

Support – Deals with the more serious and emotional side of bereavement and includes professional bereavement counselling provided by our partners at Winston’s Wish.

Strides – Focuses on the personal development of Scotty Members as they get older. Members turning 17 can take advantage of the charity’s driving lessons grant and those aged 18 and about to leave the charity as young adults are offered the opportunity to apply for a Further Education grant. All Scotty Members have an annual allowance which can be used to cover the cost of activities such as music lessons, school trips, after school clubs and swimming lessons.

Telephone: 01553 763000

Email: nikki@scottyslittlesoldiers.co.uk

Website:   www.scottyslittlesoldiers.co.uk

SHINE Network

Shine is an award winning network of people and organisations involved in or with experience of mental health and mental ill health and distress. We think we can do a lot to put people in touch with each other, and to help them work more closely and effectively together.

Telephone: 07969 872804

Email: info@lincsshine.co.uk

Website: www.lincsshine.co.uk


For brothers and sisters of disabled children and adults

Website: www.sibs.org.uk


Our services support young people who are at significant risk of offending, children and young people in and leaving care, and families known to social services and family intervention programmes. Our focus is on raising self-esteem and confidence and developing communication skills, supporting family relationships and positive peer relationships and providing a role model. When volunteers work with the older age range (16-18), objectives tend to focus on providing practical help to look for education, training, apprenticeship or work opportunities. Young people living independently may also need help with practical life skills such as budgeting or doing a weekly shop. Across all programmes there is an underlying process which supports increased confidence, self-esteem and positive decision-making. Sova also delivers statutory services under the Strengthening Communities work stream which include Appropriate Adults and Independent Visitors services.   Finally, Sova delivers services aimed at strengthening families or local communities. Our programmes include: family learning; family support; employability support and activities; housing and tenancy support; and mediation. We have a range of training for both volunteers and service users.

Telephone: 0114 270 9172

Email: sheffield@sova.org.uk

Website: www.sova.org.uk

Smiling Mind

Smiling Mind is modern meditation for young people. It is a unique web and App-based program, designed to help bring balance to young lives.

Website: www.smilingmind.com.au


We believe that every child deserves a childhood and an equal chance to fulfil their dreams. No child’s current situation should dictate their future and we are committed to helping them to be all that they can be. We’re currently delivering more than 81 projects to support children, young people, their families and communities to find long-lasting solutions to the challenges they face – including poverty, abuse problems, offending, and other social issues. At any one time, we’re reaching out to over 37,000 children and young people. Just as importantly, we help vulnerable children to speak up about the things they care about. We ensure that children’s voices are heard by those who have the power to change lives. This enables more children to look forward to a future full of opportunities.

Telephone: 01933 412412

Email: info@spurgeons.org

Website: www.spurgeons.org.


We offer confidential emotional support to children, young adults and adults by telephone, email and post. We work with callers to develop healthy, positive coping strategies, an inner feeling of strength and increased self-esteem to encourage healing, recovery and moving forward with life.

Helpline: 01708 765200

Email: info@supportline.org.uk

Website: www.supportline.org.uk

UK Youth

UK Youth is the largest national body for the youth sector, who via our member networks and partners, deliver a wide range of informal educational opportunities for young people aged 9-25 years, living in England, Scotland, Wales and Northern Ireland. Our aim is for every young person we work with to be a positive force for change in their own life, and the lives of others. We recognise that to do this young people need to develop crucial life skills that are not always acquired at home or through formal education.

We use non-formal learning approaches to complement (or in some cases replace) formal academic learning to provide a truly rounded education to young people. All of our activity is based around four key enablers:

  • Social Engagement – Engaging young people through the provisions of a safe space, fun activities and informal learning with a positive peer group and building ties with the community.
  • Social Learning – Delivering informal and structured non-formal learning opportunities that young people can opt into to develop skills for life.
  • Social Action – Practising skills gained to support the community and learn through doing, failing in a safe environment and acquiring practical experience.
  • Social Leadership – Applying life skills to access training and employment, find a role in the community and become a positive and contributing member of society.

Address: 485 Liverpool Road, Islington, London, N7 8PG

Telephone: 02031 373810

E-mail: info@ukyouth.org

Website: www.ukyouth.org

Victim Support

Specialist teams deliver tailored support to help people recover from the effects of crime and traumatic events. We support children and young people who have been affected by crime. We can also support and provide information to parents and professionals who work with children and young people. We are independent from the police and you don’t have to report a crime to the police to get our help. You can contact us at any time, regardless of how long ago the crime happened.

Supportline: 08 08 16 89 111 (free)

Website: www.victimsupport.org.uk


Our mission is to transform the lives of disabled children by providing the equipment, support and life skills they need, when they need them – giving them the chance to develop their full potential.

We believe that every young disabled person has the right to a fun and active childhood, and the chance to develop their full potential in life. We provide disabled children and young people with vital mobility equipment, and life journey services, giving them opportunities to build friendships and have fun, and training to help them gain skills and look forward to a bright future. Our vision for the future is that all disabled children’s lives are full of fun, friendship and hope for an independent future. Just like any other kid’s. Whizz-Kidz provides powered wheelchairs, manual wheelchairs, sports wheelchairs, trikes and buggies to give young people with a physical disability independence, runs youth groups, wheelchair skills training, work placements and residential camps for young wheelchair users and, through our Parent Network, aim to empower parents to feel supported, informed and inspired.

Address: Whizz-Kidz, 4th floor, Portland House, Bressenden Place, London, SW1E 5BH.

Telephone: 020 7233 6600

Email: info@whizz-kidz.org.uk

Website: www.whizz-kidz.org.uk

Winston’s wish

Winston’s Wish was set up in 1992 to meet the needs of bereaved children, young people and their families. Since then, we have helped many thousands of children begin to live with their loss.

Telephone: 01242 515157

Helpline: 08452 030405 (calls cost 2p per minute plus your phone company’s access charge).

Email: emailinfo@winstonswish.org.uk

Website: www.winstonswish.org.uk

Young Minds

Charity committed to improving the emotional wellbeing and mental health of children and young people, offering information to young people and children about mental health and emotional wellbeing and advice and support for parents worried about their child’s behaviour, emotional problems and mental health.

Telephone: 020 7089 5050 (for general enquiries about YoungMinds)

Parent helpline: 0808 802 5544 (Monday to Friday 9.30am – 4pm, free for mobiles and landlines).

Email: ymenquiries@youngminds.org.uk (for general enquiries)

Website: www.youngminds.org.uk

Young SANE

Young SANE is a virtual community that focuses on mental health for people aged under 25. We want to highlight the issues that are particularly relevant to young people and talk about their unique needs. Young SANE also celebrates the ingenuity, passion and dedication of young people who have made a commitment to tackling mental health stigma, and changing mental health for good.

SANEline: 0300 304 7000 (6pm – 11pm daily)

Website: www.sane.org.uk

Youth Access

Youth Access is the national membership organisation for young people’s information, advice, counselling and support services (YIACS). YIACS provide a holistic response to young people’s social, emotional and mental health needs through a range of services provided ‘under one roof’, including social welfare advice, advocacy, counselling, health clinics, community education and personal support. We are unable to provide advice and support directly to Young People so if you are a Young Person, a parent or a carer of a Young Person seeking information, advice, counselling or support, please visit our Directory of Services to find your nearest provider.

Telephone: 020 8772 9900 (from 9.30 to 1, and 2 to 5.30)

Email: admin@youthaccess.org.uk

Website: www.youthaccess.org.uk